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Introduction to Business Service Management

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Academic Programs

Introduction to Business Service Management

Course Fee: INR 3,990.00*

  • Duration: Self-Paced Learning.
  • Certification: All aspirants will receive a certificate upon completion of the course.

  • In today's business world, customer satisfaction is crucial. Acacia's business service management course integrates various aspects of business to help students understand how IT impacts business processes and stay ahead of the competition.
    The course also aims to enable students to identify entrepreneurial opportunities in the expanding global service sector. By combining marketing, technology, people, and information, service managers can gain a competitive edge.
    This module equips students with the skills and knowledge to succeed in the dynamic world of business.


    Who Should Enroll
  • Aspiring Service Managers: Those looking to build a career in service operations.
  • Business Graduates: Seeking to apply business knowledge to the service sector.
  • IT Professionals: Aiming to understand the broader business context.
  • Entrepreneurs: Building or growing a service-based business.
  • Customer-centric Professionals: Enhancing their customer focus.
  • Learning Objectives
  • Understand the interplay of IT and business processes.
  • Identify service opportunities and market trends.
  • Develop and implement effective service strategies.
  • Manage service delivery and customer satisfaction.
  • Analyze service performance and drive continuous improvement.
  • Identify entrepreneurial ventures in the service sector.
  • Terms & Conditions Enquiry Back
    Simply indicate your any two chosen programs,
    such as Marketing Mix and Fundamentals of Accounting, on
    the application form or verbally to the admissions counselor or
    email - info@shikshakdwar.com